![]() Headsets that connect to RingCentral softphone only (Computer-based phone) To connect the Ringcentral wireless headset to your phone is very simple just plug the direct connect cable (2) into the headset port of the phone then connect the wired QD headset into the direct connect cable. Direct Connect cable - This is very important as each brand and model of Ring Central desk phone requires a specific cable to get the headset to work properly.Wired QD headset - Follow the guide above depending upon your phone to see all the recommended headsets here but there are a ton of different options like 1 speaker over-the-head, 2 speakers over-the-head, and over-the-ear headsets.To connect a headset to a RingCentral desk phone, you need 2 parts. Now with wired headsets, it is a very simple connection. You get your cup of coffee, and your customers will be really happy, now that's a win-win situation. Both situations are not good but with the EHS cable you can go grab your cup of coffee and your headset will provide a ringtone in your ear and you simply press a button on your headset and boom your call will be live. Imagine going to go get a much-needed cup of coffee only to hear your phone ring and you have to decide to run back to your desk and miss out on your precious cup of coffee or miss the call and have your customers be unhappy. There is also a cable as referenced as number 1 in the image that is called an Electronic Hookswitch Cable (EHS) which adds the ability to answer and end desk phone calls while away from the desk. This connection is what allows the audio to work. Here's the general concept for how these headsets work with desk phones For wireless headsets, there are a couple of RJ9 plugs that will plug into the wireless headset charging base and connect into the back of the desk phone (reference 2 on the image). The benefit of using just a desk phone only headset is that the price point is lower than some of the alternative options. Best headsets for RingCentral Yealink phones.Best headsets for RingCentral Cisco phones.Best headsets for RingCentral Polycom phones. ![]() Let's say for example your team is using only traditional phones like Polycom or Cisco and you have no desire to connect your headset to a computer or cell phone, then you will want to check out one of these guides below depending upon which brand of telephone you have. A meeting app for Windows or MAC called " RingCentral Meetings"īest Headsets for RingCentral desk phones only. ![]() New Windows or MAC app called " RingCentral App".Windows or MAC app called " RingCentral Phone Desktop". ![]()
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